There are no REFUNDS. There is no return of NRFB Barbies. We inspect all dolls before they leave our store to insure that the doll is as described on our website - NRFB, Mint, Etc. Returns are generally NOT accepted. If you choose to return any item that is NOT defective there is a 25% restocking fee. You have three (3) business days from receipt to notify us of your desire to return. At that time, a Return Authorization Number (RAN) will be given and must be written on the outside of the package or the package will NOT be accepted. Shipping costs are NOT refundable. The balance, after restocking fee is deducted, will be applied to a store credit only. Store credits expire after 90 days. When using the store credit you will need to mention said credit in the comments section of your next order.
If your item arrives damaged, you must notify us immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc., retained. Damage will be reported to either UPS or USPS and a damage claim initiated. Following inspection, merchandise will be replaced or refund of purchase price. There are no refunds of shipping costs. Not responsible for replacement or refunds if full insurance coverage has been declined.
The Doll Peddlar
10 Office Park Drive
Little Rock, AR 72211